One of the great joys of being in the design profession is perhaps one of the most obvious; I am given the opportunity to create something new and deeply personal for my clients. When given this task I tend to get to know my clients fairly well and in the end, when the project is complete, and if all goes well, my clients end up being my friends.
I say it is a joy, and it is, but along with that joy come’s a tremendous responsibility. Our homes are our sanctuaries; they are the place we raise our children, make many memories, enjoy holidays and meals with family and friends, retreat from the outside world and, more often than not, make our largest financial investment in.
Along the way I wonder; is what I am creating going to work for them? Are they going to like their new home when it is all said and done? After all, there is a lot riding on this entire proposition of designing and building a new home. So it is always a pleasure, and a bit of a relief, to hear from a client after they have been in their new home for a while and find out that, yes, they really do love it and my creation has turned out even better than they expected.
This week I was very blessed. On Monday I received an email from a client I had the opportunity to work with a year ago and who I designed a new home for. Attached to the email was a very glowing letter of recommendation in which they were pleased with me personally but more importantly, with their new home.
Never having gone through the home building process before, they were naturally nervous at the start. And, given the fact that this project required demolishing their existing home to make way for the new one, they had even more riding on the line. After all, what happens if I, the builder or someone else along the way flakes out or makes a monumental mistake; these folks will have not only lost their place to live but a significant investment as well.
So imagine my great joy and relief to read their letter and find out that not only was the project a success but that they love their new home and it exceeded their expectations. My favorite line in the entire letter is this one: “We have lived in the house for a year now (sorry it took so long for us to write this), and still get up every day happier with the house than the day before.” As a home designer, I strive to create beautiful and lasting homes but in the end, what I really strive for is this; to create something which will make someone’s life better and more enjoyable than the day before.
It is indeed a great joy to receive a letter like this as confirmation of a successful project. Thank you Scott and Kristen for the opportunity to work with you, your wonderful letter, being great clients and being two people who I am happy to call my friends.
To read Scott and Kristen’s full letter, please visit our testimonial page on our website at: http://psdesignerinc.com/Testimonials.html